Return policy
If you wish to return your order, or parts of it, you can do so within 14 days of receiving the purchased items. Anything sent to us after 14 days may be rejected and returned back to you.

If you wish to exchange the size or if the item was damaged or faulty upon delivery then please contact us through info@avanetaa.com and we will assist you. 

How-to-return
Place the items in their original box along with original hangtags and ziplock bags.
Fill in the included return form stating you reason for returning the item.
Bring your package (with the included shipping label) to your nearest GLS ParcelShop.

Please note that we will apply a return fee, that will be deducted from the refunded amount. The fees are as follows:

Denmark: 50 DKK
EU countries: €12
Norway: €12

We will process your refund to the card or payment method used to place the order within two weeks after receiving your returned order at our warehouse.

Please make sure the items are returned clean, unworn, and with the tags on. All claims will be reviewed by us before a refund or compensation is granted. If your return is not approved, we will send the product(s) back to you.